Medical Office Administration

This is where business and healthcare meet, with training that combines essential office functions with the specific skills needed for a medical office environment.

If you're looking to pursue a career in healthcare administration, Centralia College's Medical Office Administration program can help you get there. You'll learn the skills needed to succeed in administrative roles within healthcare settings, such as medical offices, clinics, and hospitals. You’ll gain proficiency in medical office technologies, healthcare management, patient communication, and medical insurance. This program prepares you to manage daily office operations and assist healthcare providers in delivering excellent care.

Medical Office Graphic

Certificates & Degrees Offered

  • Medical Office Administration (AAS Degree) – This degree provides the comprehensive skills needed for managerial roles in healthcare offices, including courses in medical office procedures, healthcare law, medical billing and coding, and patient care management.
  • Medical Office Assistant (Certificate) – This certificate prepares students for entry-level roles in medical offices, with a focus on administrative support, medical software applications, patient communication, and office organization.
  • Medical Scribe (Certificate) – This certificate focuses on training students to assist healthcare providers by accurately documenting patient information during medical exams, ensuring effective communication between healthcare teams and patients.
  • Medical Billing & Coding (Certificate) This certificate is not available at this time but is currently under development. Please check back for updates on its availability.           

Why Choose Medical Office Administration at Centralia College?

  • Hands-On Learning: Gain practical experience with the latest medical office technologies, including billing systems, patient scheduling software, and health records management.
  • Flexible Schedule: Programs are available in hybrid and online formats, providing flexibility for students balancing work or family commitments.
  • Career Opportunities: Graduates can pursue roles in medical office management, healthcare administration, patient care coordination, and medical insurance in various healthcare settings such as doctor’s offices, clinics, hospitals, and insurance companies.

READY TO GET STARTED?

Take the first step toward a rewarding career in office administration today! Submit admission information online now or contact us to learn more about how our programs can help you reach your goals. These programs are eligible for workforce funding and financial aid

This is where business and healthcare meet to prepare students for entry-level roles in medical offices, clinics, and hospitals. The Medical Office program trains you to perform essential office functions and equips you with the specific skills needed for the medical office environment. Administrative medical assistants play a vital role in medical offices, and their responsibilities vary depending on the size and function of the office. These duties may include scheduling appointments, entering patient information into practice software, managing patient check-in and check-out, answering phone calls, filing and retrieving records, maintaining electronic records, composing correspondence, processing insurance claims, and performing daily financial practices. Full-time students can complete the certificate in one year and the degree in two years. Part-time options are available.

Upon successful completion, students will have demonstrated the ability to:

  • Keyboard with speed and accuracy
  • File correctly using alphabetic, numeric, geographic, and subject filing systems
  • Apply rules of grammar, punctuation, and spelling in written and oral communications
  • Prepare documents using advanced features in word processing software
  • Format basic business letters, memos, reports, tables, and newsletters to office standards
  •  Solve basic business math problems
  • Operate a 10-key electronic calculator by touch
  • Analyze and calculate data using spreadsheet software
  • Demonstrate the ability to relate effectively with others in the classroom
  • Demonstrate human relations skills and professional behavior necessary for successful job performance
  • Analyze and organize business transactions applying bookkeeping theory and systems
  • Demonstrate the ability to apply acquired skills in the workplace
  • Compose business letters, memos, resumes, and letters of application
  • Obtain a first aid and CPR certificate
  •  Use medical terms correctly
  • Demonstrate an understanding of human biology
  • Transcribe medical documents from recorded dictation
  • Enter patient record information using electronic software
  •  Demonstrate an understanding of the Health Insurance Portability and Accountability Act
  •  Possess a basic understanding of medical office procedures using medical charts and records, electronic medical records, receiving visitors, scheduling appointments, and confidentially in a medical office

Medical Office Administration

Degree: Associate in Applied Science
Total Credits: 91

First Year  
Fall Term
  • BTEC 102 Intermediate Keyboarding* - 3 credits
  • IT 117 Intro to Windows OS*** - 3 credits
  • BTEC 233 Records Management - 5 credits
  • BUS 100 College & Career Success** - 3 credits
Winter Term
  • BTEC 210 Word*** - 5 credits
  • WRT 105 Writing in the Workplace or ENGL& 101 English Composition I*** - 5 credits
  • HLTH 145 Safety & Fitness - 3 credits
Spring Term
  • BTEC 120 Applied Business Math*** or MATH& 146 Intro to Stats - 5 credits
  • BTEC 220 Ten-Key Calculator - 1 credit
  • BTEC 266 Medical Law and Ethics - 3 credits
  • HR 110 Human Relations in the Workplace - 5 credits
Second Year  
Fall Term
  • ACCT& 201 Principles of Accounting I - 5 credits
  • BTEC 214 Excel*** - 5 credits
  • MA 139 Medical Terminology - 5 credits
  • BTEC 107 Electronic Health Records - 4 credits
Winter Term
  • BIOL& 170 Human Biology*** or BIOL& 175 Human Biology w/ Lab - 5 credits
  • BTEC 205 Outlook*** - 1 credit
  • BTEC 255 Insurance and Billing - 5 credits
  • CMST& 220 Public Speaking - 5 credits
Spring Term
  • BTEC 190 Cooperative Work Experience - 5 credits
  • BTEC 261 Medical Office Procedures - 5 credits
  • BTEC 263 Medical Documentation - 4 credits
  • BTEC 191 Cooperative Work Experience - 1 credit

Notes

*BUS 100 College and Career Success or a related student success course (i.e., COLL 100) must be enrolled within the first 30 credits or the first 2 quarters regardless of pursuing the certificate or degree.

**BTEC 101 Beginning Keyboarding is recommended for students who type less than 30 net words per minute.

***I T 117 Introduction to Windows is recommended before or concurrently with any office technology course (e.g., BTEC 102, 205, 210, 214, 222, etc.).

****Bachelor of Applied Science – Students interested in pursuing a Bachelor of Applied Science degree at Centralia College should consider the following course substitutions to meet the minimum bachelor admissions requirements: BIOL& 175 Human Biology with Lab, ENGL& 101 English Composition I, and MATH& 146 Intro to Statistics.

Upon successful completion, students will have demonstrated the ability to: 

  • Keyboard with speed and accuracy
  • File correctly using alphabetic, numeric, geographic, and subject filing systems
  • Apply rules of grammar, punctuation, and spelling in written and oral communications
  • Prepare documents using advanced features in word processing software
  • Format basic business letters, memos, reports, tables, and newsletters to office standards
  • Solve basic business math problems
  • Operate a 10-key electronic calculator by touch
  • Analyze and calculate data using spreadsheet software
  • Demonstrate the ability to apply acquired skills in the workplace
  • Demonstrate the ability to relate effectively with others in the classroom
  • Demonstrate human relations skills and professional behavior necessary for successful job performance
  • Use medical terms correctly
  • Obtain a first aid certificate
  • Demonstrate an understanding of human biology
  • Possess a basic understanding of medical office procedures using medical charts and records, electronic records, receiving visitors, scheduling appointments, and confidentiality in a medical office

Medical Office Assistant

Degree: Certificate of Proficiency
Total Credits: 50

Fall Term
  • BTEC 107 Electronic Medical Records - 4 credits
  • BUS 100 College & Career Success** - 3 credits
  • IT 117 Intro to Windows OS* - 3 credits
  • MA 139 Medical Terminology - 5 credits
Winter Term
  • BTEC 102 Intermediate Keyboarding*** - 3 credits
  • BTEC 210 Word*** - 5 credits
  • BTEC 255 Insurance and Billing - 5 credits
  • WRT 105 Writing in the Workplace**** - 5 credits
Spring Term
  • BTEC 120 Applied Business Math**** - 5 credits
  • BTEC 191 Work Experience Seminar - 1 credit
  • BTEC 261 Medical Office Procedures - 5 credits
  • BTEC 266 Medical Law & Ethics - 3 credits
  • HLTH 145 Safety & Fitness - 3 credits

Notes

*I T 117 Introduction to Windows is recommended before or concurrently with any office technology course (e.g., BTEC 102, 205, 210, 214, 222, etc.).

**BUS 100 College and Career Success or a related student success course (i.e., COLL 100) must be enrolled within the first 30 credits or the first 2 quarters regardless of pursuing the certificate or degree.

***BTEC 101 Beginning Keyboarding is recommended for students who type less than 30 net words per minute.

****Bachelor of Applied Science – Students interested in pursuing a Bachelor of Applied Science degree at Centralia College should consider the following course substitutions to meet the minimum bachelor admissions requirements: BIOL& 175 Human Biology with Lab, ENGL& 101 English Composition I, and MATH& 146 Intro to Statistics.

Upon successful completion, students will have demonstrated the ability to: 

  • Keyboard with speed and accuracy
  • Apply rules of grammar, punctuation, and spelling in written and oral communications
  • Prepare documents using advanced features in word processing software
  • Format basic business letters, memos, reports, tables, and newsletters to office standards
  • Solve basic business math problems
  • Demonstrate the ability to apply acquired skills in the workplace
  • Demonstrate the ability to relate effectively with others in the classroom
  • Demonstrate human relations skills and professional behavior necessary for successful job performance
  • Use medical terms correctly
  • Obtain a first aid certificate
  • Demonstrate an understanding of human biology

Medical Scribe Education Plan

DEGREE: Certificate of Proficiency
TOTAL CREDITS:
49

Fall Quarter
  • BTEC 102 Intermediate Keyboarding* - 3 credits
  • BTEC 107 Electronic Health Records - 4 credits
  • BTEC 210 Word** - 5 credits
  • BUS 100 College & Career Success***- 3 credits
Winter Quarter
  • BIOL& 170 Human Biology**** - 5 credits
  • BTEC 203 Advanced Keyboarding - 3 credits
  • M A 130 Medical Math – 5 credits
  • WRT 105 Writing in the Workplace**** – 5 credits
Spring Quarter
  • BTEC 191 Work Experience Seminar – 1 credit
  • BTEC 263 Medical Documentation - 4 credits
  • BTEC 266 Medical Law & Ethics – 3 credits
  • M A 139 Medical Terminology – 5 credits
  • HLTH 145 Safety & Fitness – 3 credits

Notes

*BTEC 101 Beginning Keyboarding is recommended for students who type less than 30 net words per minute.

**I T 117 Introduction to Windows is recommended before or concurrently with any office technology course (e.g., BTEC 102, 205, 210, 214, 222, etc.).

***BUS 100 College and Career Success or a related student success course (i.e., COLL 100) must be enrolled within the first 30 credits or the first 2 quarters regardless of pursuing the certificate or degree.

****Bachelor of Applied Science – Students interested in pursuing a Bachelor of Applied Science degree at Centralia College should consider the following course substitutions to meet the minimum bachelor admissions requirements: BIOL& 175 Human Biology with Lab, ENGL& 101 English Composition I, and MATH& 146 Intro to Statistics.

Contact

Career & Technical Education
Tech (TEC) Building, Room 114
360-623-8963
cte@centralia.edu

Jesse O'Hern, MEd
Program Advisor & Faculty
360-623-8498
Email Jesse O'Hern